ELLUCE Commitments

100% HANDMADE, ONE TO ONE, in France in PAU

In addition to this, you need to know more about it.

Parts entirely made by hand

Unique pieces or in small series

Signature numbered pieces

In addition to this, you need to know more about it.

Traditional jewelry techniques and other metalworking techniques: 925 silver, 92% fine silver, bronze, gold filled, gold plated, gilded with fine gold.

Assembly with genuine natural stones chosen with care.

In addition to this, you need to know more about it.

Full of love!

In addition to this, you need to know more about it.

100% SECURE PAYMENT

In addition to this, you need to know more about it.

Payment by credit card is made on the fully secure platform.

You can also pay by Paypal.

icone_CB.jpg
paypal.jfif

SATISFIED or REFUNDED

In addition to this, you need to know more about it.

With ELLUCE you have 14 days to change your mind . If one of the products in your order does not suit you, simply return it to us (at your expense).

For any exchange or information, you can contact customer service in contact (contact@elluce.fr).

In addition to this, you need to know more about it.

SHIPPING WITHIN 24h to 72h

For all our products in stock, we undertake to ship your order within 24 to 72 hours maximum in working days after the validation and payment of your order.

In addition to this, you need to know more about it.

For orders (products out of stock or made to measure), the manufacturing time is between 1 and 3 weeks depending on the period and the part chosen. Time to make your jewel just for YOU! The wait will only amplify the pleasure of receiving it!

In addition to this, you need to know more about it.

FREE DELIVERY OVER 100 € in Metropolitan France

In addition to this, you need to know more about it.

Delivery is free for all orders over € 100 in mainland France.

In addition to this, you need to know more about it.

1 YEAR WARRANTY

In addition to this, you need to know more about it.

1 year warranty for any design defect specific to the making of the jewel (metal work) from the date of purchase of your products (except deterioration related to natural wear or to possible shocks / falls or bad handling, abnormal use or intentional modifications.).

DELIVERY

In addition to this, you need to know more about it.

The order is processed and shipped within 2 to 3 working days, once it has been confirmed. Deliveries are made by the services of La Poste, from Monday to Saturday.
To France, delivery times vary depending on the delivery method chosen:
- Letter followed: 48h to 72h
- Colissimo: 24h to 48h
Internationally, you will receive it within 3 to 15 working days.

livraison_3.JPG